Frequently Ask Questions (FAQS)
1. What type of hair does Curls & Co. Collection offer?
We specialize in premium, luxury-quality hair, including bone straight wigs, curly textures, bobs, and double-drawn bundles. Each piece is carefully sourced for durability, fullness, and a natural look.
2. Are your wigs 100% human hair?
Yes, all our products are made from 100% human hair. They can be styled, dyed, and treated just like your natural hair.
3. How long does the hair last?
With proper care, our wigs and extensions can last 2–3 years or more. The longevity depends on how often you wear them and how well you maintain them.
4. Do you offer custom wig services?
Yes, we create custom wigs tailored to your desired length, texture, and style. Simply contact us with your request.
5. How do I maintain my wig or extensions?
• Wash gently with sulfate-free shampoo and conditioner.
• Avoid excessive heat styling.
• Store on a mannequin head or silk bag when not in use.
• Keep hair moisturized with light, non-greasy products.
6. Do you ship internationally?
Yes, we ship worldwide. Delivery times may vary depending on your location.
7. How long does shipping take?
• UK orders: 2–5 business days
• International orders: 5–10 business days (depending on customs)
8. What is your return/exchange policy?
For hygiene reasons, we cannot accept returns on used hair. However, if your order arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your package.
9. Do you offer payment plans?
Yes, we offer flexible payment options through (Klarna, PayPal)so you can buy now and pay later.
10. How can I contact you?
You can reach us at:
📧 obeedemi@gmail.com
📞 +44 7359 879895
📸 Instagram: @curls_co_collection